Providing feedback about Hei Whakapiki Mauri
Feedback helps our team improve what we do. Please let us know what’s working well and what we could do better at Hei Whakapiki Mauri.
The purpose of these feedback processes is to give you safe and clear pathways to either give a compliment or make a complaint about Hei Whakapiki Mauri.
Hei Whakapiki Mauri Whanau Ora Satisfaction
If you have been impressed by Hei Whakapiki Mauri, please contact Ruth Jones by phone, call or text 027 440 8573, or email email@example.com. The compliment will be passed on to the relevant person.
Making a complaint
If you are unhappy with Hei Whakapiki Mauri in any way, we encourage you to contact us.
Get in touch with the person involved and have a korero. Hei Whakapiki Mauri encourages face-to-face discussions and direct feedback as much as possible.
If you prefer, or if option one does not work for you, please contact Ruth via email at firstname.lastname@example.org or phone/text 027 440 8573 to talk about what you would like to change.
This survey can be anonymous if you wish.
If you are still dissatisfied, you can contact:
the Ministry of Health’s Disability Support Services: Freephone 0800 373 664 or email email@example.com
the office of the Health and Disability Commissioner: Freephone 0800 11 22 33 or email firstname.lastname@example.org
To learn more about giving feedback, or any of the above information, contact Ruth Jones email@example.com or 027 440 8573.